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Please browse or search our Frequently Asked Questions. Entries are continually added and revised based on feedback by users such as yourself.

If you canít find an answer to your question, you may submit it via the Contact Us Tab. A representative from the corresponding department will respond within the departmentís specified time frame. When submitting an e-mail via the Contact Us Tab, please be sure to select the appropriate category. This will ensure your inquiry is directed to the appropriate department.


How do I delete cookies?

Question: How do I delete cookies?
Answer: The answer to this question is based upon the browser you are using. If you are using Internet Explorer (IE) there are two ways to do this. 1. Open IE click on Tools > Options > Privacy. You will see a Cookies Tab. Click that. There is a view cookies and delete cookies option. 2. You can also delete the cookies directly using Windows Explorer. The cookies (that IE writes) end with a .txt and are normally found under your Documents and Settings > (your computer username) > Cookies. If you are using Mozilla Firefox, Safari or Netscape you will need to use your browser options. These are normally set up similar to the IE browser options except instead of Tools > etc it's Preferences > etc.

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