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Please browse or search our Frequently Asked Questions. Entries are continually added and revised based on feedback by users such as yourself.

If you canít find an answer to your question, you may submit it via the Contact Us Tab. A representative from the corresponding department will respond within the departmentís specified time frame. When submitting an e-mail via the Contact Us Tab, please be sure to select the appropriate category. This will ensure your inquiry is directed to the appropriate department.


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I would prefer not to pay online. Do you accept mail in orders?

Question: I would prefer not to pay online. Do you accept mail in orders?
Answer: Yes, we can accept payment by bank check or money order (payable in US Dollars). Click Here to go to our printable order form. Full mailing instructions are included on the form.

Other Related Questions:

  1. How will charges appear on my Credit Card Statement?
  2. How do I join?
  3. I applied for access, but I have not received confirmation of my order and I cannot access the site. What should I do?
  4. How do I cancel my Badpuppy Membership?
  5. Can I use my cell phone number to order (be charged to my cell phone)?

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